Frequently Asked Questions

We work with independent hotels, boutique properties and resorts. If your team needs help filling weekday rooms, promoting a restaurant or keeping several online listings up to date, tell us which job matters most to you. We can scope the work around that priority.

Yes. We are based in Bengaluru and can review listings, manage campaigns and discuss performance remotely with properties across India. If the project needs a property visit or photoshoot, we confirm availability and travel costs in the proposal.

Start with the last few weeks of occupancy and room rates by day and booking channel. If your weekday rooms were unavailable online, correcting inventory comes first. If rooms were available, we can look at who books midweek, how your rates compare and which channels reach those guests.

We look at the searches a guest might make before knowing your name, such as “business hotel near Manyata Tech Park”. Our hotel SEO service reviews your website, location information and Google Business Profile to see whether guests can find the right property details and contact you.

For guests already searching for a hotel or banquet venue in your area, Google Ads can reach them at the point of enquiry. For a Sunday brunch or a visually distinctive resort package, Meta Ads can introduce the offer through photographs or video. We would choose the channel around the offer, audience and budget.

A social media plan can include a content calendar, post designs, captions, reels and publishing. The proposal specifies platforms, monthly quantities, who supplies photos and footage, and who approves each post. Paid promotion and on-site shoots are scoped separately when needed.

Revenue management helps decide what rate to sell and when to change it. OTA management focuses on how rooms appear and sell on online travel agencies. For a busy event weekend, the revenue decision might be to raise your rate. The OTA task is to check that the approved rate and available room types appear correctly.

Yes. Share the affected platform, property ID or listing link, and what guests currently see. We can review the issue, prepare corrections and help follow up with platform support. The platform makes the final decision on verification, merges and reinstatement.

The working agreement should specify who can update rates, the approved range and when owner approval is required. If you prefer to retain control, the scope can cover rate recommendations for your team to implement.

Yes. We first review how guests browse rooms, check location and reach your booking or enquiry option on a phone. We can scope targeted improvements or a hotel website redesign. Booking engine integration depends on your provider and available access.

Yes. A single menu, brochure or sales presentation can be scoped as a one-time project. Send your logo, approved copy, prices, photographs and intended size. For a menu, let us know whether guests will read a printed copy, a mobile PDF or both.

Tell us before the quotation if your restaurant team needs to update prices or your sales team needs an editable banquet package. We will specify the editable format, final exports, included revisions and any third-party asset licences in the scope.

We quote for the work your property needs. A single-outlet menu design, a multi-property website and ongoing room-rate management have different requirements. Share the number of properties or outlets, the deliverables and your target date so we can prepare an itemised proposal.

Treat the media budget and the management fee as separate items unless your quotation expressly includes both. The media budget pays the advertising platform. The management fee covers the agreed campaign work. We confirm the budget and who pays the platform before launch.

You can request a one-time project such as a website, menu redesign or listing setup. Work that needs regular attention, such as social publishing or rate monitoring, can be scoped monthly. Your proposal sets out the term, payment schedule, revision rounds and handover.

Send your hotel name, city, room count, website or listing links, and one specific goal. For example, “We have 35 rooms and want more weekday corporate enquiries.” Public links are enough to start the conversation. Please keep passwords and guest records out of your enquiry.

We agree on measures that match the goal. For a banquet campaign, qualified enquiries and site visits matter more than likes. For a rooms assignment, we may review occupancy, average daily rate, revenue per available room and channel costs. Reporting frequency and data sources are agreed at onboarding.

A corrected listing or a published campaign has a launch date. Changes in search visibility, qualified enquiries and bookings need observation over time. We set delivery milestones separately from performance goals and review results against your starting point, budget and seasonality.